Contact
For everything — support, billing, privacy and data requests, legal notices, security reports, press, partnerships — write to support@wirebot.ai. There is no ticket routing to get lost in: Wirebot is a one-person business, and every message is read and answered by the operator himself, usually within one to two business days.
For support requests, it helps to include the email address of your Wirebot Cloud account, which messenger your bot is connected to (Telegram, Slack or Discord), and roughly when the problem happened. For security reports, plain email to the same address is fine — please give us reasonable time to fix an issue before publishing it.
Open source
Bugs and feature requests for the open-source Wirebot software are best filed as issues on github.com/sadfun/wirebot, so other self-hosters can find them too. Anything involving your Wirebot Cloud account or billing belongs in email instead — account details never belong in a public issue tracker.
Business details
Stephan Gomer
sole proprietor (jednoosobowa działalność gospodarcza)
Warszawa, Poland
NIP: 1133096755
support@wirebot.ai
Wirebot operates the wirebot.ai website and the Wirebot Cloud hosting service. How we handle personal data is described in the Privacy Policy; the contract for the hosted service is in the Terms of Service. Wirebot is not affiliated with OpenAI, Telegram, Slack or Discord.